Frequently Asked Questions (FAQ)
WHEN ARE YOUR COFFEES ROASTED AND SHIPPED?
HOW CAN I STAY UPDATED ON NEW COFFEE RELEASES?
DO YOUR COFFEES HAVE ANY CERTIFICATIONS (E.G., FAIR TRADE)?
WHAT IS THE BEST WAY TO STORE COFFEE?
I REQUESTED MY COFFEE GROUND FOR ESPRESSO, BUT THE FLOW IS TOO FAST / TOO SLOW. I’M NOT GETTING THE FLAVOR I WANT—WHAT CAN I DO?
DO YOU HAVE DIFFERENT BREWING RECIPES FOR DIFFERENT COFFEES? WHERE CAN I FIND THEM?
WHICH BRAND OF WATER AVAILABLE IN SUPERMARKETS WOULD YOU RECOMMEND FOR BREWING COFFEE?
CAN I TRY YOUR COFFEES BEFORE PURCHASING?
CAN I HAVE A GIFT PACKAGE PREPARED?
CAN I REQUEST A CORPORATE INVOICE?